10 thoughts on “78. Communication Skills Test 26

  1. Answer the following questions according to the code given below:
    A. Both A and R are correct and R is the correct explanation for A
    B. Both A and R are correct and R is not the correct explanation for A
    C. A is true, R is false
    D. A is false, R is true,

    1.Effective communication involves
    A. sender B. receiver C. freedom from noise D. all the above

  2. 2.The duty of the sender of the message is
    A. to be as simple as possible
    B. to keep in mind to use proper gestures
    C. not to use familiar words in unfamiliar ways(Semantic confusion)
    D. all the above

    3.Formal channels are determined by
    A. the sender B. the organization C. the receiver D. the medium

    4.Informal channels are determined by
    A. personal choice of the sender B. availability of the right media C. both A & B D. neither A nor B

  3. 5.A message sought to be conveyed is actually a code. This means
    A. what the sender actually wants to convey
    B. what the words actually mean
    C. what special meaning the gestures convey
    D. all the above

    6. A loves B. He sends a bouquet of flowers with words wish you all the success in life. Has he expressed his love?
    A. certainly B. certainly not
    C. depends on the receiver D. what sorts of flowers he sends

    7. In the above example he writes ‘If you love me, I shall love you’. Which one is the wrong analysis of his message?
    A. Wrong. Whey has he made his love a condition?
    B. Wrong . why is he not straight forward!
    C. There is no noise for he is clear in his intention
    D. The message might mean nothing more than that it betrays his lack of confidence.

  4. 8. Important means of communication are in the following except
    A. email B. Twitter C. Blog D. SMS

    9. The expression coding in communication includes
    A. concealing the message
    B. conveying a message that the receiver can understand
    C. the manner and content of the message
    D. all the above

    10.. De coding is affected by
    A. Perceptual problems b. cultural lag C. Semantic confusion D. all the above

  5. 11. Feed back is effective when
    A. the sender of the message is clear B. there is freedom from noise C. there is effective decoding D. all the above

    12. Feed back is effective
    A. when the receiver receives the message as intended
    B. when there is freedom for noise
    C. when the medium the message
    D. all the above

  6. Answer the following question according to the code given below:
    A. Both A and R are correct and R is the correct explanation for A
    B. Both A and R are correct and R is not the correct explanation for A
    C. A is true, R is false
    D. A is false, R is true,

    13.A. Formal channels of communication follow authoritative patterns
    R. Informal channels of communication follow the pattern of individual choice

  7. 14. Communication is often distorted by noise. What is meant by the expression `noise’ ?
    A. Perception problems; the way the communication is received.
    B. Information overload eg. Too many requirements, rules etc.
    C. Cultural differences; different symbols may mean different things in different cultures.
    D. All the above

  8. 15. A. The final link in the communication channel is the feed back loop.
    R. Feed back reveals how well the communication has been understood and implemented.

    16. A. Communication could be virtual or lateral.
    R. When communication is among equals it is lateral.

    17. A. Communication could be upward or downward
    R.Top officials send downward communication while subordinates send upward communication

  9. 18. When a superior judges his subordinate he will be influenced by several factors. Which one of these will not be among them?
    A. his expectations from his subordinate
    B. the subordinate’s ability to understand the instructions given to him
    C. the subordinate’s activities outside office hours
    D. the subordinate’s attitude to the superior

    19.Characteristics of the subordinate profoundly affect the judgment of the superior. Which one of the following statements is true in this respect?
    A. Loud people get noticed more than quiet ones
    B. Well dressed people get noticed more than shabbily dressed people
    C. The feed back that the subordinate was over looked while promoting him might have made him sullen
    D. The fact that he belongs to a lower caste

  10. 20. Our perceptions of people during decision making are determined by our assumption.
    A. what meaning do we attribute to a particular behaviour of the individual.
    B. whether the individual’s behaviour is internally caused like his recent domestic tragedy
    C. whether the individual’s behaviour is caused by work pressure
    D. all the above

    21. An employee’s behaviour may be different at different times. We conclude that his unusual behaviour is externally caused when
    A. he comes late on a particular day and blows off on his co-workers
    B. when he is generally reserved and uncommunicative
    C. when he gets provoked at the slightest opportunity
    D. none of the above

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