19 thoughts on “77. Communication Skills Test 25

  1. 1.Communication is generally classified into a couple of types. The classifications include: Verbal and non-verbal ; Technological and non-technological; Mediated and non-mediated and Participatory and non-participatory

    In which of the above is communication gap most likely to occur?
    A. Mediatory and non-participatory
    B. Verbal and non-technological
    C. Non-mediated and participatory
    D. Non-technological and participatory

  2. 2. In interpersonal communication there is direct, face-to-face communication and it occurs between two persons. In such a communication , communication gap is unlikely because
    A. It is essentially a dialogue or a conversation between two or more people and hence it is personal and direct,
    B. It is intimate and permits maximum interaction through words and gestures.
    C. There is no mediator involved
    D. all the above

  3. 3. Interpersonal communications may be either focused or unfocused interactions . This primarily results from an actual encounter between two persons. This implies that the two persons involved are completely aware of the communication happening between them. Unfocused interactions occurs when one simply observes or listens to persons with whom one is not conversing. This usually occurs at stations and bus stops, as well as on the street, at restaurants, etc.
    3. A. In focused interactions there is a greater possibility of effective communication
    R. In focused interactions the parties know what is being communicated.

    A. Both A and R are true and R explains A
    B. Both A and R are true and R does not explain A
    C. Both are true
    D. Both are false

  4. 4. A. In unfocused interactions there is noise
    R. In unfocused interactions there is filtering

    A. Both A and R are true and R explains A
    B. Both A and R are true and R does not explain A
    C. Both are true
    D. Both are false

  5. 5. Non verbal communication skills include aspects such as body language, gestures, facial expressions, eye contact, etc., which also become a part of the communicating process; as well as the written and typed modes of communications. When you avoid eye contact or when you stare at some one it means that

    A. You do not like him
    B. You are disgusted with him
    C. You want to get away from him
    D. All the above

  6. 6. As a man you are expected to give a firm handshake to another man and a soft hand to a female. Is this not one of double standards?

    A. It is the established etiquette.
    B. A hard hand shake to a man is your way of telling him that he better beware.
    C. A soft hand shake to an woman is your way of telling her that you like her
    D. A hard hand shake denotes an aggressive personality

  7. 7. What greeting do you make when you enter a room where yiou are being interviewed?

    A.Politely do Namaskar to all
    B. Greet hai! To the Chairman
    C. Say good Morning Sir
    D. Say Good Morning Sirs

    8. You go dressed in the latest fashion clothes to an interview. What impression do you create?

    A. You are smart
    B. You are informal
    C. You have no respect for tradition
    D. all the above

  8. 9. “Identification is one of the key ingredients of effective communication. In fact, unless your listeners can identify with what you are saying and with the way you are saying it, they are not likely to receive and understand your message.” Identification is through
    A. Clarity of thought
    B. Clarity pf expression
    C. Willingness to listen
    D. All the above

  9. 10. Good communication is as stimulating as black coffee, and just as hard to sleep after. Why?
    A. It stimulates thinking in you
    B. It makes you reflect on what was said
    C. It makes you respond well
    D. All the above

  10. 11. The newest computer can merely compound, at speed. The oldest problem in the relations between human beings, and in the end the communicator will be confronted with the old problem, of what to say and how to say it. This passage assumes all the following except:
    A. E mails make communication better
    B. Speed will not make up for lack of clarity of thought
    C. Clarity of expression does not depend on speed
    D. Technology can make communication go fast but in the end it cannot be a substitute for good communication.

  11. 12. Which one of the following is incorrect so far as hand written communication is concerned?
    A. cannot reveal your personality as effectively as an e mail
    B. Can reveal your innermost thoughts
    C. Can reveal what your words conceal
    D. Can show up your entire personality.
    13. The colossal misunderstanding of our times is the assumption that insight will work with people who are unmotivated to change. Communication does not depend on syntax, or eloquence, or rhetoric, or articulation; but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them. Even the choicest words lose their power when they are used to overpower. Attitudes are the real figures of speech. In this context we might say
    A. You can communicate well if you have a loud voice
    B. A loud speaker will attract people to your lecture
    C. A well dressed man will be listened to better
    D. None of these.

  12. 14. In the light of the above passage we can say
    A. An emotional speech will do wonders
    B. You must show that you are moved by the sufferings of the people
    C. You must argue logically
    D. You must know the value of gestures

  13. 15. (1)When people talk, listen completely. Most people never listen.

    (2)The problem with communication… is the illusion that it has been accomplished.

    (3)The right to be heard does not automatically include the right to be taken seriously.
    A. Only 1 is correct
    B. Only 2 and 3 are correct
    C. Only 1 and 3 are correct
    D. all are correct

  14. Questions 16 to 19 are based on this passage: The ability to communicate is the primary factor that distinguishes human beings from animals. And it is the ability to communicate well that distinguishes one individual from another.

    The fact, is that apart from the basic necessities, one needs to be equipped with habits for good communication skills, as this is what will make them a happy and successful social being.

    In order to develop these habits we need to improve communication skills from time to time. We need to take stock of the way people interact and the direction in which their work and personal relations are going. Unless we improve our area of communication skills, the better will be our interactions and the more our social popularity.
    Every individual needs to be well equipped with the tools to communicate effectively, whether it is on the personal front, or at work. In fact, according to the management gurus, being a good communicator is half the battle won. After all, if one speaks and listens well, then there is little or no scope for misunderstanding. Thus, keeping this fact in mind, the primary reasons for misunderstanding is due to inability to speak well, or listen effectively.

  15. Answer the following questions with reference to the above passage according to the code given below
    A. Both A and R are true and R is a correct explanation of A
    B. Both A and R are true but R is not a correct explanation of A
    C. A is true but R is false
    D. Both A and R are false

    16.A. Life often becomes unpleasant at work
    R. People often lack skills of communication

  16. 17. A. Man differs from animals since he an communicate better
    R. The owner of a dog also will have to communicate with the pet

    18. A. Success in life depends on good oratorical skills
    R. Orators communicate better

    19. A. Social life demands effective communication skills
    R. Communication gap is a serious handicap to social success

  17. Questions 20 and 21 are based on this passage. Communication skills includes lip reading, finger-spelling, sign language; for interpersonal skills use, interpersonal relations.

    Communication skills is the ability to use language (receptive) and express (expressive) information.

    Communication skills is the set of skills that enables a person to convey information so that it is received and understood. Communication skills refer to the repertoire of behaviors that serve to convey information for the individual

    Communication skills is the ability an individual displays. It consistently demonstrates the ability to effectively communicate with clients, colleagues, subordinates, and supervisors in a professional manner and in the personal department.

    Communication skills refer to the repertoire of behaviours.

  18. Answer the following question with reference to the above passage according to the code given below
    A. Both A and R are true and R is a correct explanation of A
    B. Both A and R are true but R is not a correct explanation of A
    C. A is true but R is false
    D. Both A and R are false

    21. A. Communication is what you send
    R. Feed back is what you receive

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